Thursday, 31 December 2015

Sage Management LLC - Property Maintenance Boosts Lease Renewal Rates

Sage Management LLC believes that every tenant should access reliable and safe amenities and utility services. The Maryland-based property management firm has worked tirelessly to ensure that every property it manages has a dependable maintenance team ready to sort out any property issue before it turns away prospective tenants.

It’s imperative that landlords and property managers understand the importance of having a good maintenance team. The services provided by such a team are very important to residents than perks such as more parking space or parties. Indeed, when it comes to lease renewal, tenants might be more inclined to keep living in a particular area if they know maintenance is not overlooked by management.

As a property manager, you can consider the following tips to ensure that your maintenance efforts play a critical role in the lease renewal process.

Sage Management LLC

Identify common maintenance issues


Together with your maintenance crew, assess the 10 most common issues encountered by the community. For each issue, identify a troubleshooting tip the crew can suggest to the tenant to help them resolve it faster.

Follow up


Ensure that every maintenance request is followed up on, whether in person, via phone or email. As the property manager, ask residents whether everything was done to their expectation, and whether there’s more you can do.

Open communication lines


Foster constant communication between the property management team and the maintenance providers. As Sage Management LLC knows, the better the lines of communication, the more comfortable both teams will be working with each other.